Shipping Information

Excerpt from the Terms and Conditions, the entire text can be found here.

3. DELIVERY

1.3 DELIVERY TIME
3.1.1. The operator is obliged to send the goods to the buyer as soon as possible. Delivery time if u goods indicated, is only informative and not binding for the operator.
3.1.2. The operator is not liable for damage caused by delay sending or delivering the goods for any reason.

2.3 TRANSPORT, DELIVERY AND TAKEOVER OF GOODS
3.2.1. The buyer acquires ownership right to the goods the takeover. Upon the receipt of the goods to the buyer also the risk of damage to the goods.
3.2.2. Also included is a proof of purchase of goods, which specifies the date of sale, labeling of goods, purchase price and details of the seller. The seller sends the buyer to request a tax document in electronic form.
3.2.3. When taking the goods from the carrier the buyer is obliged to check the integrity of the packaging of goods, and in case of any defects immediately notify the carrier. In case of finding violations package indicative of unauthorized intrusion into consignment shipment is recommended buyer to assume from the carrier and complete record of the shipment damage. By signing the delivery note buyer confirms that container shipments containing goods were untouched.
3.2.4. Complaints of mechanical damage to the goods not conforming goods etc., That were not apparent when accepting the shipment from the shipper, the buyer must be applied immediately after their discovery. The operator is not liable for damage to goods incurred during transport, if the buyer immediately the damage is not applicable in accordance with paragraph. 3.2.3. and 3.2.4. these terms and conditions.
3.2.5. In the event that the reasons for which the goods need to be delivered repeatedly or in any other way than stated in the order, the buyer is obliged to pay the costs associated with repeated delivery of goods, respectively. costs associated with other delivery method.

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When and how do I get my shipment?


CZECH REPUBLIC
Shipping costs are calculated according to the current pricelist of the Czech Post.
Orders within 15 hours carriers typically pass on the second day after day credit on the account. Therefore they are within two to three days for you. All this applies to weekdays. Weekend orders are handled on Monday.
Once the goods to the carrier will receive an e-mail that your merchandise is on the way. In case of any query, you can contact the Czech post office on their customer service line.
Via SMS or e-mail will come from the Czech post information about the movement of the package and subsequent notification of the date of its receipt. It is weekdays between 8AM - 4PM.

SLOVAKIA
Shipping costs are calculated according to the current pricelist of the Czech Post.
Orders within 15 hours carriers typically pass on the second day after day credit on the account. Therefore, usually within five days workrooms for you. All this applies to weekdays. Weekend orders are handled on Monday.
Once the goods to the carrier will receive an e-mail that your merchandise is on the way. In case of any query, you can contact the Czech post office on their customer service line.
Via SMS or e-mail will come from the Czech post information about the movement of the package and subsequent notification of the date of its receipt. It is weekdays between 8AM - 4PM.

EU AND THE WORLD
Shipping costs are calculated according to the current pricelist of the Czech Post.
Orders within 15 hours carriers typically pass on the second day after day credit on the account. Therefore, usually within five days workrooms for you. All this applies to weekdays. Weekend orders are handled on Monday.
Once the goods to the carrier will receive an e-mail that your merchandise is on the way. In case of any query, you can contact your local logistics partner from the Czech Post.